your journey with us

We aim to make your experience of working with us easy and enjoyable, so here is what to expect along the way.

We offer an initial meeting at your home to establish your requirements, ideas and budget.  We then develop an initial concept design for you and work out a price range based on your various preferences. This stage is free of charge.

If you would like to progress with us to the next stage, there is a fixed fee for the detailed design and cost estimate.

With your go-ahead, we measure up and produce designs, specification and costings. We usually build in 2 customer meetings for reflection and revisions before drawing up the final agreed Design and Cost Estimate.  Our kitchens typically cost from £30,000.

We can provide a turnkey service for your entire kitchen project or if you have an existing project team, we are happy to work alongside them.

​If you choose to proceed with us, we ask for a 50% deposit based on the Cost Estimate.

We then create a schedule for cabinet fabrication, including dates when you can come and view progress at the workshop. We also agree dates for preparatory work and installation at your home and, if applicable, we agree the list of items that you will order yourself. 

When we are on-site, we are mindful of you needing to carry on your everyday lives and so we will discuss with you beforehand how we minimise disruption to you and keep the work flowing smoothly and quickly to completion.

On completion, we will check with you and ensure that everything is as you would expect and provide you with a unique care and maintenance folder. We will then invoice the balance.

After three months, we will get in touch to make sure that everything is still to your satisfactio

“Tom has completed a number of projects for me to the highest standard, on budget and on time"

G. Klat